DISPUTE & RESOLUTION POLICY

Our courier will pick up the item and then we will replace the wrong item – as long as it is in the original condition as received.

  • Wrong product received.
  • The product is not as described.
  • Damaged or seal broken on the product.
  • Part/Accessory missing.
  • Merchant Name/Brand Name specified is wrong.
  • Defective/functional Issues.
  • The product is not working and the manufacturer claims invalid invoice.

Other Important Links

Lets Talk!
Al Ramsa WhatsApp Support!
Welcome to Al Ramsa WhatsApp Support!
Salam! What you want to know more about Dispute & Resolution Policy?