DISPUTE & RESOLUTION POLICY
Our courier will pick up the item and then we will replace the wrong item – as long as it is in the original condition as received.
- Wrong product received.
- The product is not as described.
- Damaged or seal broken on the product.
- Part/Accessory missing.
- Merchant Name/Brand Name specified is wrong.
- Defective/functional Issues.
- The product is not working and the manufacturer claims invalid invoice.
Other Important Links
- Refund / Return Policy
- Cancellation Replacement Policy
- Dispute Resolution Policy
- AlRamsa FAQs